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Shipping Policy

BTP use the most reliable and fastest delivery method. All orders will be shipped using one of the following methods:

  • Courier
  • Registered Post
  • Express Post

Costs
Free delivery on purchases over $100.00 If your order is under $100.00, a standard shipping fee of $11.95 will also be applied. There is no additional shipping cost, if your order includes a postage free item. (Prices are Ex GST)

A surcharge will be incurred for the following locations: Norfolk Island, Christmas Island, Cocos Island, and also The Australian Antarctic Territory. Please contact us for further shipping details.

Same-Day Dispatch
All in-stock orders placed before 3pm AEDT (excluding weekends and public holidays) are dispatched the same day. Orders placed after 3pm AEDT will be dispatched the next business day.

Delivery Times
As a general guideline, deliveries to major cities will take 1 to 2 business days via our couriers, whilst it could also take up to 5 business days for more remote areas due to Australia post. We are unable to guarantee delivery dates due to the current situation in Australia due to the high demand placed upon all couriers and also the post office.

Note: Areas affected by COVID-19 restrictions may also experience delivery delays of an additional 1-3 business days. This is out of our control.

Backorders
We strive to have all items in stock. However, if for any reason we are unable to dispatch your order in the normal time schedule, we will notify you within 3 business days.

Notes

  • Address details that are incorrect or insufficiently supplied will incur a $11.95 redelivery fee.
  • If you have given authority to leave goods without a signature, you accept full responsibility if your parcel is lost or stolen from your property.
  • We deliver within Australia only. Overseas orders will NOT be accepted.